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- Content Marketing
- Oct 22
- 2 mins read
Open Brands: An Inside Look at the Evolution of Marketing Automation

Despite being thrown for a loop by its brand image, sometimes the best way to overcome negative branding perception is to build your brand. And that is precisely what companies like HubSpot have started to do. After bringing mobility online, HubSpot has taken a bold step by launching marketing automation into the open ecosystem – allowing anyone to integrate their platform and gain access to all of its services.
This is an interesting development. However, anyone in the business world knows that marketing automation has become the most critical tool for companies of all sizes today. So why would you want to integrate marketing automation with a completely different platform? The answer lies in two obvious reasons.
Today’s marketers are trained to think about multiple channels of communication, and open platforms are a crucial part of that mix.
There are many less-than-stellar marketing automation platforms to choose from, and sometimes brands have to choose between the lesser of two evils. Open platforms present an opportunity for teams to work on multiple components of their campaigns in the same platform, which gives their business a much needed level of flexibility.
One can not underestimate the importance of data management, and open platforms provide easy access to it. This benefits organizations in that it allows teams to leverage existing data sources to their best advantage, while simultaneously de-prioritizing new data sources that lack proven success metrics.
As we continue to see open platforms become more and more popular among marketing teams, it would make sense that traditional business software platforms are starting to be asked to integrate marketing automation and security solutions.
The challenge for open platforms is that they are constantly being pushed into new areas, and they are used to every age of online marketing. This technology is adapted to a brand, not to a single team within that brand. As a result, integration with other platforms is different to the point of being undefinable.
So, how can the open platforms convince their customers that they are ready to expand? They need a way to demonstrate that the value will be gained beyond what a standard marketing automation platform is able to offer. The best way to do that is by promoting open standards. For example, HubSpot has already partnered with other open platforms such as TrueCar and Deckers.
The same level of loyalty is warranted for companies like Salesforce that want to work with them. When you can control your user experience and platform, you gain the opportunity to control the platform you are choosing. For example, with Salesforce, you can better leverage a sales team’s marketing automation platform to send deals to touchpoints at sales houses, or to enable CRM teams to view lead information from a calendar stream.
These are just some of the benefits a marketing automation platform with open standards can deliver.
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